The Eocene System is a comprehensive disease management system specializing in the
monitoring of patients with Diabetes. The Remote Home Companion collects data from
devices such as Glucometers, BP Cuffs and scales and displays the data from these
devices in ways that enable you and your healthcare providers to better manage your
disease.
The Eocene System provides many benefits to Patients, Dealers, and Healthcare Professionals
alike. Among them are:
Detailed Compliance and Outcome Reports - Shows how well a patient is managing their
disease. Displays USAGE as well as OUTCOME statistics.
Notifications and Alerts - Customizable alerts let Doctors, Case workers and even
family know when there might be a problem.
Refill Alerts - Patients never run out of supplies because the system keeps track
of their test strip usage and alerts your supplier when it's time to send more.
Compliance reports justify re-orders.
Safe and Secure - Uses the patients phoneline to call directly to our secure network,
no Internet connection is needed.
Watch Our Ad
Instantly send glucose and blood pressure test results from the comfort of home
with the eHub data sharing device. The eHub requires a computer and internet connection
to send test results from Infopia devices to the secure Test n Share Network online
portal directly to the Eocene Cloud. The patient, their healthcare team and family
is able to instantly view daily vitals, electronic logbooks, and more in easy-to-read
charts and graphs. Below you will find a guide that will walk you step by step on
the installation of our Ehub
The eHub Communication Software allows you to upload your test results to the Eocene
System website without the use of the Virtual Tracker or Cradle Device. Simply download
the software on your computer and connect your Infopia Glucose Meter to your computer
with a USB cable (sold separately). Please select your Computer operating system
to download the correct version if you are unsure of your PCs operating system please
call us at 888-446-3246 so we may help you.
Please ensure your EoceneT contains all of the items pictured. If any of
the items are missing, please return the product to the original place of purchase
or contact an Infopia USA customer support representative at: 1-888-446-3246.
You will need to select a telephone jack that is near an electrical outlet. There
are two options for connecting your Eocene cradle.
Option one, connecting your Eocene cradle to a telephone jack where your phone is
currently connected.
Unplug the telephone line from the wall jack and plug it into TEL2 on the back of
your device.
Use the included phone cord and plug one end into the telephone jack. Plug the other
into TEL1 on the back of your device. (Note: The main telephone line from
the wall always goes to TEL1)
Connect the included power cord into the port marked DC5V and the other end into
your electrical outlet.
Your Eocene cradle is now ready to use.
The "Power Light" will be on
Option two, connecting your Eocene cradle to a telephone jack where there is no
phone connected.
Use the included phone cord and plug one end into TEL1 on the back of your device.
Plug the other end into the telephone jack.
Connect the included power cord into the port marked DC5V. Plug the other end into
your electrical outlet.
Your Eocene cradle is now ready to use.
The "Power Light" will be on
NOTE:
The Eocene cradle will operate ONLY with a standard analog phone line. It will not
work if your phone service is through your cable TV or any VOIP Internet service.
This can be verified by contacting your service company and asking if you have an
"analog or digital" phone service.
Insert your Infopia glucose meter face up into the Eocene cradle and press firmly
until the meter "Stops". When properly inserted, the "Meter light" on your device
will light up. NOTE: Do not force the meter into your device.
Once inserted the Eocene cradle "Data Light" will blink, this means the device is
searching for new readings. If the "Data Light" goes off this
If your Eocene cradle finds new test results, the "Data Light" and "On-Line Light"
will both light up. This means your test results are being transferred. (NOTE: Do
not inerrupt this process.)
Once the transmission is complete, the "Data Light" will shut off and will be followed
by the "On-Line Light". It is now safe to remove your
Put your forefingers on the back of the device while holding the device in both
hands, then use your thumbs to push the meter out as displayed.
Caution: Do not leave your meter in your Eocene cradle,
as this will drain your meter battery. Please remove your meter
You and your healthcare team can view your test results in easy to view charts and
graphs at: www.eocenesystems.com
You will need a username and password to log in and view your test results; you
may need to contact your supplier if your user-name and and password were not provided
for you.
Caution: Do not leave your meter in your Eocene cradle.
This will drain your meter battery. Please remove your meter promptly from the device.
Below is a table of possible problems and the solutions.
Meter Data Online
Error
Problem
Solution
General cradle error
Remove the meter from the cradle. Remove the power cord from the back of the cradle.
Wait 5 seconds then re-insert the power cord.
Meter data error
Remove meter and re-insert to start the data transfer over.
No answer from remote
Cradle will automatically re-call the servers. No user action
Phone line
Remove your glucose meter from the cradle. If the Error LED remains lit, this means
there is a phone line connection error. Please make sure your phone line is firmly
connected. Then, reinsert the meter into the cradle to start the data transfer process
over.
Note: To reset the Eocene cradle, remove the meter from your cradle
and unplug the power supply, wait 5 seconds, then re-insert the power supply into
your cradle. If after performing the above steps, you are still having problems
with your Eocene cradle, please contact your Supplier Infopiausa customer support
at: 1-888-446-3246.
